Let us meet your transportation needs
Customers with disabilities
We are here to meet the transportation needs of all our passengers with the respect and dignity you deserve. We provide assistance with boarding and departing the bus, special handling and transferring of luggage, and the storage and retrieval of mobility devices and assistive aids.
Although no longer required for scheduled route service, we can better assist you if you notify us 48 hours in advance. In the event advance notice is not an option, each bus for our scheduled route service is ready to serve any customer with disabilities on demand. Our sales staff is available to work with you to make your travel experience as trouble-free as possible. Please provide our sales staff with your specific assistance and/or travel needs. Our driver can better assist if you tell us what type of mobility device you have and how much it weighs. If you can climb steps and do not need a lift coach, we can more safely secure your scooter, wheelchair, walker, or rollator in the luggage bay if we have details in advance. You may also request priority seating at the front of the coach. If you have hearing or vision loss, please let our reservations staff and drivers know so we can provide appropriate assistance.
Medical Oxygen
Medical oxygen tanks are permitted on the bus with a maximum of 4 canisters per passenger as follows: 2 canisters aboard the bus for your use and 2 canisters stowed in the baggage compartment. The maximum dimensions of any single canister cannot exceed 4.5 inches in diameter and 26 inches in height. All oxygen canisters not in use must have safety caps on the valves and must be boxed if carried as cargo. Passengers are responsible for ensuring they have enough oxygen to complete their travel and are responsible for making arrangements for refills while en-route.
Passengers are welcome to travel with Portable Oxygen Concentrators but are responsible for ensuring they have enough battery power to complete their travel. When booking your travel, please inquire if the coach will have electrical outlets. If so, you will still need a backup supply of battery power.
The maximum limit on medical oxygen canisters carried as cargo is 99 pounds. As we may not exceed this federal regulatory limit, passengers bringing oxygen containers will be accommodated on a first-come, first-serve basis.
Lift-Equipped Buses
Lift-equipped buses have two securement areas for wheelchairs. Once these are full, additional riders using scooters or wheelchairs can be accommodated only if they can transfer to a seat. On scheduled service Fullington Trailways, LLC assigns wheelchair seating on a first-come, first serve basis at reservation. Even if you have called 48 hours in advance, we encourage you to arrive at least 30 minutes before departure, so we can pre-board you if you wish.
The Vehicle lift must also be made available for any customer making such a request for loading accommodations. For example, if a customer is using a walking device/aid, this customer may request to use the lift to board a bus. We must assist each customer with such requests.
Please note, the passenger and mobility device cannot exceed the designated capacity of the lift, typically a combined maximum weight of 600 pounds. The mobility device must be a maximum of 30 inches wide and 48 inches long.
Website Accessibility
Help us serve you better
Fullington Trailways makes reasonable efforts to ensure its website is ADA compliant. To further optimize user experience, the UserWay widget is available on the side of the screen at all times. With this tool, you can manipulate the website in several ways to enhance your experience. You can increase font sizes, change the contrast and saturation, highlight links, edit the spacing, alignment & line height of text, pause animations, make text Dyslexia friendly, and enlarge your cursor. For further ways to optimize your experience on our website, please see the options in the red box.
Ready to go?
Fullington Trailways operates over 75 deluxe motorcoaches. Are you unsure if we can accommodate you or a loved one? Call or email us to discuss your accessibility needs. We are ready to serve you!
Ready to go?
Fullington Trailways operates over 75 deluxe motorcoaches. Are you unsure if we can accommodate you or a loved one? Call or email us to discuss your accessibility needs. We are ready to serve you!