ADA Policy

Fullington Trailways, LLC has designated seating on its coaches for persons with disabilities. Other passengers may be asked to move if someone with a disability requires these seats.

Smaller mobility aids, such as canes or crutches may travel inside the bus in the overhead compartment or under your seat. If your aid will not fit safely in either of these locations, it will be stored in the baggage compartment under the bus, at no additional cost.

If you are unable to attend to your own personal needs and/or require assistance that Fullington Trailways, LLC employees are not required to provide, we encourage you to consider traveling with personal care attendant. On our scheduled service, the driver will hold adjacent seats to make sure you sit together.

When the bus stops at designated intermediate rest or meal stops on the route, you may request assistance off and on the bus, or other assistance such as retrieval of mobility aids.

All Medicines should be in your carry-on luggage. DO NOT PUT IT IN YOUR LUGGAGE UNDER THE BUS.

Service animals are welcome to travel with a passenger with a disability, as long as the animal does not occupy a seat or obstruct the aisle. Service animals must always be well-behaved and under the control of their owners or handlers, such as on a leash or in a carrier. Fullington Trailways, LLC reserves the right to refuse travel to any animal which poses a direct threat to other customers, Fullington Trailways, LLC drivers or employees. Only ADA service animals that are trained to perform tasks or work for the benefit of a passenger with a disability will be allowed to travel. We recognize that emotional support/therapy animals may be beneficial to some passengers, however, these animals are not considered service animals under the ADA and will not be permitted to travel.  

Fullington Trailways, LLC is committed to protecting your rights. If you feel that your rights as a person with a disability under the Americans with Disabilities Act (ADA) were violated and you would like to file a complaint, please send a written statement to:

Chris Springer
The Fullington Auto Bus Company
P.O. Box 211,
Clearfield, Pa. 16830

Please include a detailed description of the incident including the bus number, date, time, and location, as well as the name(s) and/or description(s) of any Fullington Trailways, LLC personnel you believe did not provide you appropriate assistance. You may also provide the written statement and accompanying information by email at chrisspringer@fullingtontours.com.  Our goal is to investigate and communicate the findings of our investigations to the complaining party within sixty (60) calendar days.