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Riding the Bus FAQ

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Frequently asked questions

About Riding with Fullington

Fullington offers daily scheduled departures from Central Pennsylvania to end point destinations in Pittsburgh, PA; Buffalo, NY; Wilkes-Barre, PA; Harrisburg, PA, Scranton, PA, Philadelphia, PA, Elmira, NY and New York City, NY. We also offer seasonal weekend travel from Penn State to NYC, Philadelphia & Long Island and back. Please review the frequently asked questions below. If you have a question that isn’t covered, please contact us.

  • Lost and Found

    Email sales@fullingtontours.com with a description of the lost item. Please allow a minimum of 2 business days for a response.

  • I missed my bus what can I do?

    You may reschedule to the next available time for a $20 fee.

  • How long is a ticket good for?

    Tickets for scheduled service are good for the date and time of departure as listed on the ticket. Certain fare types allow for a date/time change; however, the change bus is made PRIOR to the departure.

  • Refunds/Modifications/Purchasing Assistance

    Please contact Customer Care at terminalmanagers@fullingtontours.com

  • How much luggage can I take?

    Saver Fare (most common) 1 carry-on item, 1 bag/suitcase under the motorcoach
    Flex Fare 1 carry-on item, 2 bags/suitcases under the motorcoach
    Extra bags under the motorcoach are $20.00 each with a max total of 3 per person
    Oversized items must follow correct guidelines with the possibility of extra fees

  • Why do I need a printed ticket?

    Tickets are sold on a variety of platforms and across different operators. Some operators need a hard copy for their process whereas others are fully digital.

  • Can children ride alone?

    Children under 12 cannot, under any circumstance, ride the motorcoach without an accompanying adult.

    Children age 12 through 16 may travel alone under the following conditions only:

    • with an adult fare ticket purchased in person at the bus terminal (no online tickets); AND
    • with an Unaccompanied Minor Form, which must be completed at the originating ticket-selling agency and signed by a parent, guardian or custodian.
    • A $5.00 fee is charged for each Unaccompanied Minor Form.

  • Can I bring my dog/cat on board the motor coach?

    Only ADA service animals that are trained to perform tasks or work for the benefit of a passenger with a disability will be allowed to travel. We recognize that emotional support/therapy animals may be beneficial to some passengers, however, these animals are not considered service animals under the ADA and will not be permitted to travel.

  • Can I buy a ticket over the phone?

    Tickets may not be purchased over the phone.  You may purchase a ticket online or by visiting a terminal or ticket agent.

Still have questions?

Have a question that wasn’t answered above? Need more information? Contact us today to inquire about riding with Fullington.

Call Us
Contact Us

Still have questions?

Have a question that wasn’t answered above? Need more information? Contact us today to inquire about riding with Fullington.

Call Us
Contact Us
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