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Lead Dispatcher

Lead Dispatcher

We are seeking a take charge, creative thinking and highly self-motivated candidate for our open lead dispatch position to work in a fast-paced environment. Must be a self-starter with the ability to communicate and interface effectively throughout all levels of the organization and with multiple departments simultaneously. The lead dispatcher role will be required to work a varied schedule with a primary part of the schedule to include weekends and evenings.

Job Status: Full-time
Salary: $55,000.00 – $65,000.00 per year
Work Location: One location
Work Remotely: No

Essential Job Functions

  • Daily communication and management of an assigned group of skilled motor coach drivers.
  • Build trust and working relationship with all company drivers to create a team-oriented culture.
  • Assign trips and monitor movements in order to provide safe on-time service to our customers.
  • Monitor driver performance and ensure compliance with D.O.T. regulations.
  • Ability to effectively manage in a changing environment.
  • Communicate with internal and external customers electronically and via telephone with regards to scheduling and assignments.
  • Enter, edit, and update appropriate information via appropriate computer systems.
  • Perform administrative duties and provide timely reports and information to internal departments as required.

Dispatcher Job Requirements

  • Associate or Bachelor Degree in business or logistics related field preferred or equivalent work experience
  • Coach Manager Software Experience (preferred)
  • Excellent verbal and written communication skills
  • Prior managerial or leadership experience preferred
  • Knowledge of D.O.T. regulations and hours of service required
  • Work well under pressure and have the ability to work in a fast-paced environment
  • Above average computer knowledge and skills, especially Microsoft Excel and Outlook


  • Dispatching: 2 years (Preferred)
  • Driver’s License (Required)
  • Must be willing to obtain CDL with in first 90 days of employment.


  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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