Bus Tour Policies

Ticketed venues retain the right to cancel or reschedule their events. If the event does not occur on the originally-scheduled date DO NOT DISPOSE OF YOUR TICKET. This ticket is your property and going to any rescheduled event or obtaining the refund is your responsibility.

If the event is cancelled after the bus arrives, there will be no refunds for the transportation portion of the tour as the transportation has been provided. As a courtesy we will try, but not guarantee, to provide transportation for the rescheduled event at an additional charge.

The tour policies outlined in this document apply to domestic bus tours only. For a more comprehensive tour protection plan, we recommend exploring USI Affinity Travel Insurance Services: https://my.travelinsure.com/uma/fullingtontours.

Fullington Trailways, LLC is pleased to serve our guests with disabilities. At the time you make your reservation, please assist us to know how we may best accommodate you. If you use a mobility device, we will need to know its weight, height, and length. We will contact agents and vendors working on our behalf on the tour to be certain they are able to meet your specific needs. We require all passengers to be seated in regular coach passenger seats or to be belted onto their mobility device and secured to the floor of the motorcoach. We are committed to following ADA regulations and to making your tour as pleasant and comfortable as possible. Your comfort and safety is our first priority.

Seats are typically not assigned or reserved, however exceptions apply based on needs or large groups traveling together. On multi-day trips seats may be rotated at the discretion of the driver and/or escort.

Due to the double seat configuration, you may be required to sit with another solo passenger in order to accommodate passengers traveling together.

Large coolers will be stowed in the luggage compartment. Small coolers must be stowed under your seat.

Please note: Alcoholic beverages are not permitted. The driver and/or escort may inspect any or all coolers and dispose of alcoholic beverages. Passengers under the age of 21 may not have alcoholic beverages at any time during the trip duration.

Fullington Trailways, LLC acts solely as selling agent for transportation (whether by motorcoach, rail, boat, air or other means) and non-transportation services (including but not limited to hotel/motel, restaurants, sightseeing, and amusements) sold or arranged by it; and Fullington Trailways, LLC does not assume responsibility for any damage, loss, delay, injury, or accident due to any act or default on the part of any company or persons engaged in providing transportation, lodging, sightseeing, or other services which are a part of these tours. In addition, Fullington Trailways, LLC will not be responsible for (i) mechanical breakdowns, government actions, weather, acts of God, or other circumstances beyond its control, (ii) passengers’ failure to obtain required documentation, including passports, visas, and health certificates, (iii) overbooking by the hotel and hotel imposed surcharges, (iv) passengers’ failure to follow instructions, including but not limited to check in and out times and baggage handling, and (v) inconvenience generated by strike or other work stoppage involving the heretofore referenced independent firms. We anticipate no changes in the published tours, but reserve the right to withdraw, alter the schedule, change the routing and tariffs at the time of printing, and are subject to change before departure. The right is reserved to cancel any tour prior to departure and in such case all payment will be refunded. Fullington Trailways, LLC is NOT responsible for items left on the bus.